HHC EMPLOYEE ASSISTANCE & WELLBEING PROGRAM (EAWP)

Supporting Healthy People for a Stronger Transport Industry

MENTAL HEALTH • NUTRITION • WELLBEING

Looking After the People Who Keep Australia Moving

A healthy workforce is one of the most valuable assets any transport business can have.

In the transport and logistics industry, we spend considerable time maintaining our trucks, equipment and operations. But what about the health and wellbeing of the people who keep everything moving?

Long working hours, fatigue, shift work, time away from family, workplace pressures and limited access to nutritious food can all affect physical and mental wellbeing.

Having spent over 18 years working in the transport and logistics industry, I understand these challenges from both an operational and health perspective.

That's why, through Holistic Health Central (HHC) in Port Adelaide, I've developed the Employee Assistance & Wellbeing Program (EAWP), providing businesses and their employees with practical, professional, confidential and accessible health and wellbeing support.

Our approach recognises that everyone experiences challenges differently. Rather than offering a one-size-fits-all solution, we focus on understanding the individual, their circumstances and the patterns that may be affecting their health and wellbeing.

Because supporting employee wellbeing isn't just about helping people through difficult times. It's also about giving them the knowledge, tools and confidence to look after their health for the long term.

WHAT DOES THE HHC EAWP OFFER?

The HHC EAWP provides access to a range of holistic, evidence-informed health and wellbeing services, supporting employees with both personal and workplace challenges.

Clinical Nutrition

Good nutrition plays an important role in energy, concentration, metabolic health, physical wellbeing and long-term disease prevention.

Our personalised nutrition consultations provide practical guidance to help employees:

• Improve everyday eating habits and nutritional intake.

• Support healthy weight management.

• Manage digestive concerns, including gut health and IBS.

• Support blood glucose regulation and metabolic health.

• Improve cholesterol and cardiovascular risk factors through dietary changes.

• Develop practical eating strategies for shift work, long hours and irregular meal times.

• Understand the relationship between nutrition, energy, mood and overall wellbeing.

• Build sustainable habits that fit around their work and lifestyle.

Whether someone is driving interstate, working in a warehouse, managing operations or sitting behind a desk, nutrition advice is tailored to their individual needs and circumstances.

Strategic Hypnosis & Psychotherapy

Strategic Hypnosis and Psychotherapy focuses on identifying the thinking and behavioural patterns that contribute to ongoing difficulties.

Rather than concentrating solely on why a problem developed, this practical approach explores how the problem continues and what skills may help create change.

Support may include:

• Stress, anxiety and excessive worrying.

• Overthinking, catastrophising and negative self-talk.

• Emotional overwhelm and difficulty switching off.

• Confidence, self-esteem and motivation.

• Procrastination, perfectionism and avoidance.

• Unhelpful habits and behavioural patterns.

• Sleep difficulties and stress-related concerns.

• Emotional regulation and coping strategies.

• Personal challenges, life transitions and relationship difficulties.

Strategic hypnosis may be incorporated where appropriate to support relaxation, focused attention and behavioural change.

The aim is to help individuals develop practical skills they can continue using beyond their consultations.

Emotional Freedom Technique (EFT)

EFT, commonly known as tapping, combines focused attention on emotional concerns with gentle tapping on specific acupressure points.

It may be incorporated as a complementary technique to support:

• Stress and emotional tension.

• Anxiety and feelings of overwhelm.

• Emotional triggers and negative self-talk.

• Food-related emotions and cravings.

• Confidence and emotional regulation.

• Relaxation and self-calming strategies.

EFT can provide employees with an additional self-management tool they may practise between consultations.

It is used as an adjunctive approach where clinically appropriate, recognising that the strength of research evidence varies across different conditions.

The Hummingbird Method

The Hummingbird Method is a therapeutic approach that uses guided exploration, metaphor and focused therapeutic processes to help individuals examine emotional responses and recurring patterns.

It may be incorporated into an individualised treatment plan to support personal reflection, emotional processing and behavioural change.

This approach is tailored to the person's needs and is not presented as a replacement for established psychological or medical treatment.

Mental Health & Emotional Wellbeing

Employees may experience challenges that extend beyond the workplace, including family pressures, financial concerns, grief, relationship difficulties and personal stress.

The EAWP provides a confidential and supportive environment where individuals can explore their concerns and develop practical strategies for managing everyday challenges.

Where appropriate, support may include psychotherapy, therapeutic counselling approaches, relaxation techniques and structured coping strategies.

Employees requiring specialised mental health assessment or treatment outside the program's scope will be supported with appropriate referral recommendations.

Sleep, Fatigue & Shift Work

Transport and logistics employees often work irregular hours, early starts, overnight shifts and demanding schedules.

These patterns can affect sleep, eating habits, recovery and overall wellbeing.

Support may include:

• Developing healthier sleep routines.

• Improving sleep hygiene and recovery habits.

• Nutrition strategies for shift workers.

• Understanding the effects of caffeine, hydration and meal timing.

• Managing stress that interferes with sleep.

• Recognising when fatigue or sleep concerns require medical assessment.

These consultations complement, rather than replace, workplace fatigue management systems and safety obligations.

Men's & Women's Health

Health concerns can change throughout different stages of life.

The EAWP provides individualised nutrition and lifestyle guidance to support:

• Men's health, including cardiovascular and metabolic wellbeing.

• Women's health, including perimenopause and menopause.

• Healthy ageing and preventative health.

• Weight management and body composition.

• Energy, sleep and lifestyle habits.

• Understanding health risk factors and the importance of appropriate health screening.

Where necessary, employees are encouraged to work alongside their GP or other relevant healthcare professionals.

Workplace Wellbeing & Personal Resilience

Health and wellbeing are influenced by more than physical health alone.

Workplace relationships, communication, personal pressures and the ability to manage change can all affect how employees feel and function.

The program supports individuals in developing skills relating to:

• Stress management and emotional regulation.

• Communication and interpersonal relationships.

• Confidence and self-awareness.

• Managing workplace pressures.

• Healthy boundaries and work-life balance.

• Adaptability and coping with change.

• Building sustainable wellbeing habits.

The focus is on helping employees recognise unhelpful patterns, develop new skills and feel more confident managing everyday situations.

DESIGNED WITH TRANSPORT BUSINESSES IN MIND

The HHC EAWP recognises that transport businesses operate differently from traditional workplaces.

Drivers, warehouse employees, mechanics, supervisors, administration staff and management all experience different pressures and responsibilities.

Our program is designed to be flexible, practical and accessible, recognising the realities of transport operations.

Importantly, the EAWP is not just for drivers. It is available to the entire workforce.

Whether an employee works locally, interstate, on rotating shifts or in an office environment, our aim is to provide support that fits around their working life.

The same principles also make the program suitable for businesses outside the transport industry.

SIMPLE, FLEXIBLE & COST-EFFECTIVE

We understand that businesses need a wellbeing program that is both practical and financially manageable.

The HHC EAWP has been designed to provide professional support without unnecessary ongoing costs.

Our program offers:

• No set-up fees or ongoing subscription fees.

• Pay-per-use arrangements: Employers only pay for consultations employees access.

• Flexible consultation allocations: Businesses can select between two and six consultations per employee annually.

• Discounted consultation rates: Based on the size of the workforce and the agreed program structure.

• Confidential individual consultations: Supporting employee privacy and professional therapeutic relationships.

• In-person and telehealth appointments: Providing greater flexibility for employees working locally, remotely or interstate.

• Individualised support: Services are tailored to the employee's health concerns, personal circumstances and goals.

• Continuity of care: Employees can continue working with the same practitioner wherever possible.

• Access to workplace wellbeing education: Additional presentations, workshops and tailored workplace initiatives can be discussed separately.

This allows businesses to invest in employee wellbeing while maintaining control over program expenditure.

CONFIDENTIALITY & EMPLOYEE PRIVACY

Confidentiality is a fundamental part of the HHC Employee Assistance & Wellbeing Program.

Employees need to feel comfortable seeking professional support without concern that personal information will be unnecessarily shared with their employer.

All consultations are conducted in accordance with applicable privacy requirements, professional obligations and clinical record-keeping standards.

Personal and clinical information is securely managed and accessed only by authorised persons for legitimate care or administrative purposes.

Employers do not receive individual clinical notes, personal disclosures, diagnoses or treatment details without the employee's appropriate consent or another lawful basis for disclosure.

Exceptions to Confidentiality

Confidentiality may be limited in certain circumstances, including:

• Where disclosure is necessary to respond to a serious and imminent threat to someone's life, health or safety, or another serious threat where disclosure is permitted by law.

• Where information must be disclosed under a legal requirement or lawful order.

• Where child protection or other applicable safeguarding obligations require action.

• Where the employee has provided informed consent for relevant information to be shared with another healthcare professional.

Where appropriate and legally permitted, employees will be informed of any required disclosure.

Employers may receive agreed administrative information, such as program utilisation and invoicing details, without unnecessary disclosure of sensitive clinical information.

The purpose of the EAWP is to support employees, not to monitor or assess their personal lives.

WHY INVEST IN EMPLOYEE WELLBEING?

Supporting employee health is not simply about addressing problems when they arise.

Early access to appropriate professional support can help employees better understand their health, recognise concerns and develop strategies to manage everyday challenges.

A workplace wellbeing program can contribute to:

• Earlier access to professional health and wellbeing support.

• Increased awareness of physical and mental health.

• Improved health literacy and preventative health behaviours.

• Greater confidence in managing stress and personal challenges.

• A workplace culture that encourages seeking support.

• Stronger employee engagement and a sense of being valued.

• Opportunities to address wellbeing concerns before they become more difficult to manage.

While no wellbeing program can guarantee reductions in absenteeism, staff turnover or workplace incidents, accessible employee support can form a valuable part of a broader workplace health, safety and wellbeing strategy.

Looking after employees is an investment in people, workplace culture and the long-term sustainability of a business.

A PROGRAM BUILT ON INDUSTRY EXPERIENCE & CLINICAL KNOWLEDGE

Alongside my clinical work as a Clinical Nutritionist, Clinical Hypnotherapist and Strategic Psychotherapist, I remain actively involved in promoting health and wellbeing throughout the Australian transport industry.

With more than 18 years of experience in transport and logistics, including operational management, I understand the demands of keeping a transport business running and the pressures experienced by employees at every level.

My involvement in the industry also includes:

• Livestock & Rural Transporters Association of South Australia (LRTASA): Contributing to industry discussions, presentations and practical health and wellbeing education.

• Big Rigs National Road Transport newspaper: Writing the Transport Health Matters column, sharing practical information about nutrition, mental health and preventative wellbeing.

• Australian Truck Radio: Contributing regular nutrition, health and wellbeing advice through Healthy Haul Roadhouse.

• Workplace wellbeing education: Developing practical resources and initiatives to support communication, workplace relationships, health awareness and employee wellbeing.

This combination of operational experience and clinical knowledge allows me to approach employee wellbeing with an understanding of both the individual and the industry they work in.

Because looking after the people behind the wheel, in the workshop, in the warehouse and behind the desk matters.

ONCE YOUR COMPANY HAS JOINED THE EAWP

How Employees Access the Program

Getting started is straightforward.

1. Your business selects its preferred program

The employer chooses the annual consultation allocation and agrees to the EAWP arrangements.

2. Employees receive information about the program

Employees are provided with details about the services available, how to access support and the confidential nature of consultations.

3. Employees arrange their appointments

Employees can contact Kylie directly to discuss their needs and organise a suitable appointment.

4. Consultations are tailored to the individual

Support may include Clinical Nutrition, Strategic Hypnosis & Psychotherapy, EFT or The Hummingbird Method, depending on the employee's needs and clinical suitability.

5. Ongoing support and continuity of care

Where possible, employees continue working with the same practitioner, allowing a consistent therapeutic relationship and personalised approach.

6. Simple employer administration

Employers are invoiced in accordance with the agreed program arrangements and receive appropriate utilisation information without compromising employee confidentiality.

LET'S TALK ABOUT SUPPORTING YOUR WORKFORCE

Whether you're a small family-owned transport business or a larger organisation, the HHC Employee Assistance & Wellbeing Program can be tailored to suit your workforce.

Supporting employee wellbeing doesn't need to be complicated or expensive.

Sometimes, simply knowing that professional, confidential support is available can make it easier for someone to take the first step towards looking after their health.

If you'd like to learn more about how the EAWP works, discuss the options available or explore how the program could support your employees, I'm always happy to have a conversation.

Holistic Health Central (HHC)
15 Brock Street, Port Adelaide SA 5015

Contact: Kylie Karagich
Clinical Nutritionist | Clinical Hypnotherapist | Strategic Psychotherapist

Phone: 0431 097 501
Email: hnhcnutritionist@gmail.com
Website: www.holisticnutritionalhealthcare.com

HHC EMPLOYEE ASSISTANCE & WELLBEING PROGRAM
Supporting Healthy People for a Stronger Transport Industry

EAT HEALTHY – FEEL BETTER – LIVE YOUR BEST LIFE™